Frequently Asked Questions
Everything you need to know about shopping with Accelera.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What is Accelera's return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Accelera ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics offer a tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Accelera, we prioritize ethical manufacturing. 70% of our current collection is made from recycled or organic fibers, and we aim to reach 100% by 2025.